We only accept Visa or MasterCard for reservations.
We only ask for your credit card information to prevent no shows.
After we have your card number, we will not charge any accommodation-fee until your stay.
Failure to provide the requested information may result in your request not being considered.

Cancellations or changes for services are accepted for up to seven business days prior to your scheduled date.
After that time we regret that we will be required to charge you at least 20% of the service price. 
We charge the above cancellation and modification fees to your credit card automatically if you break the policy. 
30% within 2 to 3 days prior to your planned stay;
50% within 1 days prior to your planned stay;
100% for same day cancellation;
100% for no shows.

Charges at the Chorakuen include breakfast and dinner.
Please note that we will not charge you for the room, but for accommodation fee per person.
That is, a Ryokan bill indicates the charges for a one night stay with breakfast and dinner per person.
Therefore, the amount of charges per person will vary depending on how many adult stay the night in one room.
We only accept reservations of more than one adult guest per room.
If there is only one guest per room, there will be an additional charge.

We do not take reservations for only childrens.